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    Terms & Conditions.

    Loyalty Card £15 Voucher Terms and Conditions

    After 5 consecutive orders have been placed and the completed loyalty card picture has been sent, you will receive a voucher code to the value of £15 which can be spent on The Little Isla Co website.

    A minimum spend of £20 per order is required to qualify that order for the loyalty card offer. The minimum spend excludes bundles, sparkle scoops, mystery boxes, sparkle subscriptions, ready-to-ship & custom-made tumblers and clearance items. It is also not combinable with any other offer, for example ambassador discount codes. 

    The £15 voucher can be spent sitewide on eligible items, but cannot be used towards shipping fees.

    The 5 qualifying orders must be placed within a 12-month period. Loyalty voucher must be spent within 3 months of receipt. 

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    Payments
     
    Full payment will be due upon ordering.
    Payments can be made using a credit or debit card, PayPal or Apple Pay via the website. 
     

     
    Changes to/Cancellations of Orders


    Any changes or cancellations to orders can be made within 24 hours of placing the order.
    Changes or cancellations after this time
    may not be accepted without a charge,
    as the order may have been created already.
    Cancellations within 24 hours of ordering will be refunded in full.
    Cancellations after 24 hours of ordering will be charged at the full price of the order - refunds will not be offered.
     
     
    Turnaround Times & Shipping
     
    Currently, I am operating on a 1-2 working day turnaround time (Monday to Friday, not including bank holidays).

    My shipping method is Royal Mail, Tracked 24/Tracked 48. 
     

    Returns/Refunds
     
    For bespoke/custom/personalised orders, returns and/or refunds are not accepted unless the item is damaged or faulty. For all other items, returns are accepted and refunds will follow the receipt of the items back to us in a saleable condition.